QA Tester’s Handbook For Mastering MS Dynamics 365 Test Automation

Automation Testing Companies

Have you decided on the testing strategy for your Microsoft 365 Dynamics implementation project? You must recognize the importance of following a well-planned testing solution to meet the business objectives. The best option you have over manual testing is Test Automation! 

“Automation Testing is the new hype among Dynamics 365 projects that automates end-to-end testing processes with reusable test artifacts.” 

Even though it’s a new testing concept, the increasing demand for Microsoft Dynamic 365 testing automation will shock you! Using automated testing tools alongside best practices makes automation testing the new norm. So, How is MS D365 automated testing done? And why must you use it?  

Keep reading as we give you answers to all your queries! 

What’s The Purpose Of Microsoft D365 Test Automation? 

Why you should conduct the MS Dynamics test? The answer comes in two directions: 

  1. It confirms if the Dynamics Integration is successful or not. 
  1. It eliminates the existing challenges of conducting manual tests in Dynamics Platforms. 

In simple terms, Automation Testing evaluates every step involved in the Dynamic 365 implementation project. While it can handle the complexity of the implementation process, it offers a sizable scope of use for testing various involved Dynamics Operations. It confirms if the Dynamics platform can exchange information across other Microsoft services through end-to-end testing. 

Now, let’s look at the current testing challenges that can be solved using Dynamics Test Automation: 

  • Manual testing becomes fragile while testing complex Microsoft 365 applications with dynamic IDs and nested object trees. 
  • Switching between MS 365 apps causes multiple User Interface and Markup changes. 
  • Functional Testing tools demand skilled engineers, which challenges many organizations. 
  • Changes in MS 365 versions and functionalities lead to constant test maintenance with new scripts. 
  • It’s time-consuming to update and maintain test cases continuously for verification purposes. 
  • MS Dynamics often faces integration issues with Internet Explorer and Firefox browsers. 
  • Organizations integrate the MS 365 apps with Office 365 and AppSource apps, which require robust cross-platform testing. 

You can now relate to the chaos when test engineers manually test the Microsoft 365 platform and its different aspects. The expansive list of items is more tiresome than time-consuming.  

Thanks to Microsoft’s new approach to test Dynamics, testing automation can quickly take over the load of Functional Tests, Process Tests, and End-to-end Testing. 

Now you know the reason behind adopting automation, let’s discuss the different approaches you can try! 

Testing Automation Approaches For Microsoft Dynamics 365

Any test automation company either chooses the “test everything” or “risk-based” method for testing automation. But both of these revolve around the following D365 automated testing approaches: 

Model-Based Approach 

The most common D365 testing approach is creating your test model. You can incorporate only the required testing conditions to auto-generate automated test cases. You can use Microsoft’s Regression Suite Automation Tool to custom-create a test model with built-in business logic. RSAT helps automate the regression testing process for different Microsoft Dynamics and D365 application versions. 

Codeless or No Code Test Automation Approach 

Low Code and Codeless Approaches are emerging as promising solutions for testing automation. The same goes for automating D365 testing! You can also follow the codeless UI automation approach to execute multiple test cases simultaneously. The auto-generated test flows simplify the process by providing a click-through test model. So, your testers can create or modify the test cases without writing code.  

Use Of Selenium Automation Framework

The open-source automation framework of Selenium is ideal for web-based M365 application testing. However, you can tailor the testing tool’s language bindings to conduct Dynamics test execution. Selenium gives you various customization options to use different languages for scripting and testing. 

Functional Testing From User Perspective 

Automate testing covers diverse testing types, including functional, regression, unit, and performance testing. However, functional testing holds the utmost importance for D365 platforms. You must use Test Automation to conduct test cases based on your user perspectives. Consider what your users will do to use the platforms and design the testing scenarios accordingly. Don’t rely on more than just regression testing of the code. Instead, use automated UI testing to validate the performance of user interfaces. 

AI-assisted Intelligent Automation Approach

Most of today’s testing automation companies use AI-assisted automation systems to expand their test coverage. You should do the same and use intelligent systems like auto code review, test case writing, testing execution, etc. These systems can also monitor the real user journeys and provide deep insights about your Dynamic Platform usage. Use the data to enhance the platform functionalities in the future. 

Now that you have learned about the best Dynamics Testing Automation Approaches consider the best practices to get started! 

Implementing Test Automation for Microsoft D365: Best Practices To Follow 

Knowing the implementation approaches isn’t enough; you must adhere to the best practices for performing Dynamics automation testing seamlessly. Therefore, let’s hop into the next section, explaining the best practices for you. 

1. Select The Right Automation Testing Tools

Choosing the appropriate automation toolset holds great importance as it can reduce your testing efforts. You can consider these key factors to select the right toolset: 

  • Analyze the cost for achieving long-term value proposition. 
  • Evaluate which automation tool aligns with your D365 testing requirements. 
  • Choose a framework that can handle the platform’s complexities. 
  • Always try out the tools to determine their user-friendliness and usability. 
  • Ensure the tool can support the evolving workloads with growth. 
  • The tools must have easy integration options with existing systems and workflows. 

Once you finalize the automation tools, test Dynamics 365 and train your QA Automation teams to use them properly. 

2. Use Different Test Cases To Validate Different User Experiences

Focus on creating numerous test cases that match a variety of Use Cases of your Microsoft 365 platform features. Test the modern UI workflows across multiple platforms and devices to maintain compatibility. Also, test the use cases across different web browsers and check the performance functionality. Make sure everything works as expected for all users under other circumstances. 

3. Prioritize Automation Journeys Over Manual Testing

If your organization heavily depends on manual testing, consider hiring Automation Testing Companies to kick-start your automation testing journey. Consider the professional help to discover which manual testing activities need immediate attention. Figure out a test strategy to automate such activities and use the right automation tools to execute the plan. Always do end-to-end testing to ensure all integrations happen flawlessly. Automate to keep pace with the evolving D365 platform and applications. 

Why Wait? Garb The Benefits Of Microsoft D365 Testing Automation! 

The demand for efficient and accessible testing is at an all-time high for MS Dynamics Platforms. With the rise of codeless solutions, Test Automation brings you added advantages for D365 testing: 

  • Increased productivity with less manual effort 
  • No-code tests are easy to create and execute 
  • Faster test creation with user-friendly interfaces 
  • Ease of accessibility to functional testers 
  • Agility and flexibility to modify test artifacts 
  • Cross-functional collaboration for testing 

With these benefits, you can overcome all integration challenges that you are currently facing. You can adapt a well-structured automation testing approach to sort out D365-driven business operations and prevent disruptions.  


The following two tabs change content below.


Co-Founder & Director, Business Management
AutomationQA is a leading automation research company. We believe in sharing knowledge and increasing awareness, and to contribute to this cause, we try to include all the latest changes, news, and fresh content from the automation world into our blogs.